Back2YouAI × Voiso
A clearer path from conversation to collection.
Lost property starts with a human question. Our partnership connects Back2YouAI’s focus on venue operations with Voiso’s experience in customer communications.
Two areas of expertise
Voiso supports customer conversations. Back2YouAI gives lost-property enquiries an operational home.
What each partner brings.
A guest needs an answer. A venue needs the information to act on it.
Back2YouAI: the lost-property workflow
Item photos and storage locations, guest enquiries, potential matches and collection status. Staff review the claim and verify ownership before releasing property.
Voiso: contact-centre technology
Voiso’s platform includes voice and messaging, call-flow building, speech analytics and real-time dashboards. These are Voiso platform capabilities; the setup for a particular venue is agreed separately.
Give the enquiry somewhere useful to go.
Capturing the caller’s description is only the start. The item record and enquiry need to stay connected as more property is handed in and different staff take over.
Explore the Back2YouAI workflow →A conversation should leave the next person with the context they need.
Explore the fit for your team.
Discuss your guest communication and lost-property process with us.